Information Collected. BEST collects personal information from you (for example, your name, postal address, email address, and other data) when you provide personal data through our Website. The Website generally collects personally identifying information with your specific knowledge and consent. For instance, when you schedule service, complete a survey, make a purchase, or register for any portion of our services, you are asked to provide information such as your email address, name or phone number. Optional information such as your age or gender may also be requested. BEST does not sell the email addresses of its customers. BEST may collect and store additional usage information such as where what and when you are searching. Information about your use of BEST products and services may be aggregated or otherwise de-identified for business and marketing uses by us or by third-parties. BEST reserves the right to use information gathered by it for any and all purposes.
Third-Party Access. We allow access to our database by third-parties that provide us with services, such as technical maintenance and search software, but only for the purpose of and to the extent necessary to provide those services. If you choose to purchase items through features on our Website, we may forward your information to third-parties for services such as credit card processing and order fulfillment. There also may be occasion when we are legally required to provide access to our database in order to cooperate with investigations or other legal proceedings. In those instances, the information is provided only for that purpose. While your individual information is protected as outlined above, we reserve the right to use, transfer, sell and share aggregated, anonymous data about our users as a group for any business purpose, such as analyzing usage trends and seeking compatible advertisers and partners.
Use of Information. Your information is stored in a secured database and is used for purposes of providing you with information requested by you, providing for a follow up with you in connection with service or materials you request and as a part of our mailings and solicitations to prospective customers. The information you provide also may be utilized for market research purposes. Please note that all email that originates from us will either display the www.getbest.com domain name or an affiliated domain name.
Unsolicited Email (SPAM). You should be aware, however, that unscrupulous marketers can sometimes “harvest” your email address directly from your computer or another person’s address book or even obtain your email address through programs that automatically search web pages and email traffic for email addresses. BEST also may disclose or exchange with others information you have provided to us if we believe that the law requires us to do so or if it is necessary to protect the rights or property of BEST, our affiliate companies, our staff, or our users.
Do Not Track. BEST does not track its Website users over time and across third-party websites in order to provide targeted advertising. BEST, therefore, does not respond to Do Not Track (DNT) signals. However, some third-party sites do keep track of your browsing activities when they serve you content, which enables them to tailor information that is presented to you. If you are visiting third-party sites, you should become familiar with the site’s tracking policies. BEST makes no representations and accepts no responsibility for the tracking activities of any third-party.
Security. BEST will use reasonable precautions to keep the information disclosed to us secure and not to disclose such information to any third-parties. However, we are not responsible for any breach of security or for any actions of any third-parties that may receive the information. Access to your personal information is limited to people who need it to do their job. For example, if we need to mail something to you, we must share your name and address with a direct mail company. We limit such third parties in their access and use of your personal information. We cannot guarantee the protection of information against interception, misappropriation, misuse, or alteration or that your information may be disclosed or accessed by accidental circumstances or by the unauthorized acts of others. We have no control over the security of other sites on the Internet you might visit, interact with, or from which you buy products or services.
IP Address. Your Internet Protocol (“IP”) address is usually associated with the place from which you enter the Internet, like your Internet Service Provider, your company or your university. We may use your IP address to help diagnose problems with our server, gather broad demographic information, and administer our Website.
Effective February 1, 2018